Refund Policy

Try before purchase

A demo version of CreditFixerToolkit is provided so users can explore the interface, workflow, and sample data before buying the full version. The demo is for evaluation only and is not intended for live client work.

License and download delivery

After successful checkout, the license key, desktop download link, Launch Pack link, and setup guidance are sent to the email address used at checkout. Buyers should check spam or junk if the license email does not appear quickly.

Refund window

Refund requests may be considered within 7 days of purchase if the full desktop software cannot be installed, opened, activated, or used due to a technical issue that support cannot reasonably resolve on a supportedWindows 64-bit system.

Technical issue eligibility

Eligible technical issues may include installer failures, activation problems, missing license email issues that support cannot resolve, or launch-blocking errors on a supported Windows 64-bit system. Customers may be asked to provide reasonable details such as screenshots, error messages, order email, or the email address used at checkout.

Non-refundable situations

Refunds are generally not issued for:

• • Change of mind after purchase
• • Choosing not to review the available demo before purchase
• • Unsupported operating systems, including Linux and macOS or Unix-based systems
• • Use on non-Windows or non-64-bit environments
• • Business outcomes not meeting expectations
• • Credit repair results, dispute outcomes, score changes, approvals, or income expectations
• • Lack of understanding of the product after clear platform and license notices were provided
• • Lost workspace passwords, lost backup passwords, or failure to maintain backups
• • License sharing, resale, redistribution, or attempted activation limit abuse

License scope

The full desktop license is a one-time license for one user, with up to2 device activations included. Abuse, license sharing, resale, redistribution, or attempted circumvention of activation limits may make a purchase ineligible for a refund.

No outcome guarantees

CreditFixerToolkit is workflow software. It does not guarantee business results, credit score improvements, dispute deletions, account removals, approvals, income, legal outcomes, compliance outcomes, or any particular credit repair result.

How to request a refund

Refund requests should be submitted through the support contact listed on the support page. Include the email address used at checkout, a short explanation of the issue, and any relevant error message or screenshot. Each request is reviewed case by case.

Payment processor timing

If a refund is approved, processing time may depend on Stripe, the buyer's bank, card issuer, or payment provider. CreditFixerToolkitcannot control bank-side posting times after a refund is submitted.

Policy updates

This refund policy may be updated as the product, payment flow, license delivery process, or legal requirements evolve. Updated terms will be published on this page.